Privacy

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Privacy policy

Effective Date: September 1, 2020.

The School of Social Networks (“Company,” “we,” “our,” or “us”) understands you value your family’s  and/or pupils’ privacy. This Privacy Policy governs how we collect, use, and share your information and applies to your use of any online service location that posts a link to this Privacy Policy including our websites, mobile apps, and related services and all features, content, and other services that we own, control, and make available through such online service location (collectively, the “Service”). This Privacy Policy does not apply to our information collection activities outside of the Service (unless otherwise stated below or at the time of collection).

By using the Service, you agree to our Terms of Use and to our collection, use, and disclosure practices, and other activities as described in this Privacy Policy. If you do not agree and consent, discontinue use of the Service.

If you have any additional privacy or security questions after reading this information, please contact us as set forth in the section entitled “Contact Us” below.

What kind of information does  The School of Social Networks collect from me?

We collect and store the following information:

Information You Give Us.

We don’t collect nor store the information you give to us when you are using our Service, including the first names you provide when you use the chatbot. This information is deleted after the session.We may use Service Providers (defined below) to collect anonymous information.

Contact requests

We store the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide to customer support.

You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information.

Information Collected Automatically.

We automatically collect information from and about your use of the Service and the devices you use to access the Service. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our Service, and information about the advertisements you view and the links you click on. Your devices (depending on your settings) may also transmit location information and/or an advertising identifier to the Service. Some examples of information we collect include the following:

• Service Use Data. We collect data about the features you use, the pages you visit, the e-mails from us, the time of day you browse, your referring and exiting pages, and other similar information.
• Device Connectivity and Configuration Data. We collect data about the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and other similar information. This data may also include IP address, MAC address, device advertising Id (e.g., IDFA or AAID), and other device identifiers.

We use various current – and later – developed technologies to collect this information (“Tracking Technologies”), including the following:

• Log Files. A log file is a file that records events that occur in connection with your use of the Service, such as your service use data. Data in log files is not personally identifiable.
• Cookies. A cookie is a small data file stored on your device that acts as a unique tag to identify your browser. We use two types of cookies: session cookies and persistent cookies. Session cookies make it easier for you to navigate the Service and expire when you close your browser. Persistent cookies help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Service. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings.
• Pixels. A pixel (also known as a web beacon) is code embedded in a website, video, e-mail, or advertisements that sends information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, e-mail, or advertisement that contains a pixel, the pixel may permit us or a third party to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from third parties that allow us track our conversions, bring you advertising both on and off the Service, and provide you with additional functionality, such as the ability to connect our Service with your social media account.
• Device Fingerprinting. Device fingerprinting is the process of analyzing and combining sets of information elements from your device’s browser, such as JavaScript objects and installed fonts, in order to create a “fingerprint” of your device and uniquely identify your device and apps.
• Location-Identifying Technologies. GPS, WiFi, Bluetooth, and other location-aware technologies may be used to collect precise location data when you enable location-based services through your device. Location data may be used for purposes such as verifying your device’s location and delivering or restricting relevant content and advertising based on that location.

Some information about your use of the Service and certain Third Party Services (defined below) may be collected using Tracking Technologies across time and services and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Service and certain Third Party Services.

For further information on Tracking Technologies and your rights and choices regarding them, see the sections entitled “Third Parties” and “Your Rights and Choices” below.

Information from Other Sources.

We also obtain information about you from other third party sources. To the extent we combine such third party sourced information with information we have collected about you through the Service, we will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. For further information on Third Party Services, see the section entitled “Third Parties” below.

What does The School of Social Networks do with my information?

We use the information we collect to provide, personalize, improve, offer, and protect our Service. If you contact The School of Social Networks, we may use your information to provide customer support to you. We may use your email address to communicate with you, for example, to inform you of a new service.

Some of our legitimate interests that we use information about you for include to:

• Manage our Service, including your registration and account.
• Perform services requested by you, such as to respond to your comments, questions, and requests, and provide customer service.
• Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
• Prevent and address fraud, breach of policies or terms, and threats or harm.
• Monitor and analyse trends, usage, and activities.
• Conduct research, including focus groups and surveys.
• Improve the Service or other eduPad websites, apps, marketing efforts, products and services.
• Develop and send you communications about our and third party products, offers, events, and services.

We may use information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see the section entitled “Your Rights and Choices” below.

With whom does The School of Social Networks share my information?

WE UNDERSTAND YOUR FAMILY’S AND PUPILS’ INFORMATION IS VERY IMPORTANT TO YOU. We do not sell your personal information, and we do not share your personal information with third parties, except as described in this Policy.

We share information about you as follows:

• With Service Providers working for The School of Social Networks. The Service uses certain trusted third parties including agents, vendors, and other service providers to help us provide, personalize, improve, offer and protect our Service (“Service Providers”). We share information with our Service Providers in connection with their work on our behalf. Service Providers assist us with services such as payment processing, data analytics, marketing and promotional services, Promotions, website hosting, and technical support. Service Providers will access your information only to perform tasks on our behalf, in compliance with this Privacy Policy and are prohibited from using your information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified data for other purposes.
• For legal reasons. We may disclose your information to third parties if we determine that such disclosure is necessary to (a) comply with the law or in response to a law enforcement agency’s request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of the Service or our users; or (d) protect the Service’s property rights.
• Promotions. Our Promotions may be jointly sponsored or offered by third parties. If you voluntarily choose to enter a Promotion, we may share your information with third parties a set forth in the official rules that govern the Promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering a Promotion, you agree to the official rules that govern that Promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials.
• Third Parties. We may share your information with third parties for purposes of facilitating your requests and in connection with tailoring advertisements (such as third party offers related to your Shopping Lists), measuring and improving our Service and advertising effectiveness, and enabling other enhancements.
• Merger or Acquisition. We reserve the right to transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer. The new company would be required to protect all the information that the Service has collected from its users under the same terms of this Privacy Policy.
• Consent. We may share your information for any other purpose disclosed to you and with your consent or at your direction.

Without limiting the foregoing, in our sole discretion, we may share aggregated information which does not identify you or de-identified information about you with third parties or affiliates for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see the section entitled “Your Rights and Choices” below.

Public Information

If you make information public through our Service, other people will have access to it. Please think carefully before making information public as you are solely responsible for any information you make public. Once you have posted information, you may not be able to edit or delete such information; however, California residents and data subjects in Europe have additional rights as set forth in “Your Rights and Choices” below.

Third Parties

Third Party Services.

Our Service contains content from and hyperlinks to websites, locations, platforms, and services operated and owned by third parties (“Third Party Services”). Our Service does not have control over the privacy policies of advertisers or other third-party websites. These Third Party Services may use Tracking Technologies to independently collect information about you and may solicit information from you. The information collected and stored by third parties, whether through our Service, a Third Party Service, a Third Party Feature (defined below), or a third party device, remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Third Party Features.

We may allow you to connect our Service to a Third Party Service or offer our Service through a Third Party Service (“Third Party Features”). If you use a Third Party Feature, both we and the applicable third party may have access to and use information associated with your use of the Third Party Feature, and you should carefully review the third party’s privacy policy and terms of use. Some examples of Third Party Features include the following:

• Liking and Sharing. We may embed a pixel or SDK on our Service that allows you to “like” or “share” content on Third Party Services, including social networks such as Facebook and Twitter. If you choose to engage with such a Third Party Service through our Service or visit our Service while logged in to that Third Party Service on your device, the Third Party Service may receive information about your activities on our Service and be able to associate that information with information the Third Party Service already has about you.
• Brand Pages. We may offer our content on social networks such as a Facebook and Twitter. Any information you provide to us when you engage with our content (such as through our brand page) is treated in accordance with this Privacy Policy. Also, if you publicly reference our Service on a Third Party Service (e.g., by using a hashtag associated with the Service in a tweet or post), we may use your reference on or in connection with our Service.
• Voice-Activated Skills. We may offer skills through Alexa and other voice-activated platforms, and use the voice processing and other technologies discussed in the section entitled “Information Collected Automatically” above. Any information you provide to us when you engage with our skills is treated in accordance with this Privacy Policy.
• Platform Linking. We may offer you the ability to link your Service account to a Third Party Service in order to retrieve certain data about your account on that Service. For more information about how these platforms handle your information, please refer to their respective privacy policies and terms of use.

Analytics and Interest-Based Advertising.

The School of Social Networks service, which is a not for profit initiative, does not include ads.

Our Service contains Tracking Technologies owned and operated by Third Parties. For example, we use Tracking Technologies from third party analytics provides, such as Google Analytics, to help us analyze your use of the Service, compile statistic reports on the Service’s activity, and provide us with other services relating to Service activity and internet usage. These third parties may use Tracking Technologies on our Service and Third Party Services (including in e-mails and advertisements) to track your activities across time and services for purposes of associating the different devices you use, and delivering relevant ads and/or other content to you on Third Party Services or third party devices after you have left the Service (“Interest-based Advertising”).

We may serve ads on Third Party Services, such as Facebook and Google, which are targeted to reach people (or similar people) on those services that have visited our Service or that are also identified in one of more of our databases (“Matched Ads”). This is done by matching common factors between our data and the data of Third Party Services. When we use Facebook Custom Audiences to serve Matched Ads on Facebook services, you should be able to hover over the box in the right corner of such a Facebook ad and find out how to opt-out. We are not responsible for such Third Party Services’ failure to comply with your opt-out instructions.

For further information on Tracking Technologies and your rights and choices regarding them, please see the sections entitled “Information Collected Automatically” above and “Your Rights and Choices” below.

Your Rights and Choices.

How do I access or correct my information collected by the Service?

All personal information is automatically deleted after each session. Please note that we will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. California residents and data subjects in Europe have additional rights as set forth in the sections entitled “Your California Privacy Rights” and “Your European Privacy Rights” below.

How do I delete my data?

All personal information is automatically deleted after each session.

Tracking Technology Choices.

• Cookies and Pixels.We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your account for your next visit, understanding how you are interacting with our Services, and improving them based on that information. Cookies can also be used to target advertisements to you. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
• App Technologies. You can reset your device advertising Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. For information on how to do this on Apple devices, visit Apple.com or https://support.apple.com/en-us/HT202074. For information on how to do this on Android devices, visit Google.com. You can stop all collection of information via an app by uninstalling the app.
• Location-Identifying Technologies. The location data collected through an app depends on your device settings and app permissions. You can exercise choice over the location data collected through our apps by (i) for GPS data, disabling location in your device settings or disabling location permissions to that app; (ii) for Bluetooth data, disabling Bluetooth and any Bluetooth scanning option in your device settings; or (iii) for WiFi data, disabling WiFi and any WiFi scanning option in your device settings. You can stop collection of all location data via an app by uninstalling the app.
• Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.

 Please be aware that if you disable or remove Tracking Technologies some parts of the Service may not function correctly.

Analytics and Interest-Based Advertising.

You can opt-out of your data being used by Google Analytics through cookies by visiting https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.

Some of the third parties that collect information from or about you on the Service in order to provide more relevant advertising to you participate in the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more about the DAA and your opt-out options for their members, please visit (i) for website opt-out, http://www.aboutads.info/choices; and (ii) for mobile app opt-out, http://www.aboutads.info/appchoices. In addition, some of these third parties may be members of the Network Advertising Initiative (“NAI“). To learn more about the NAI and your opt-out options for their members, please visit http://www.networkadvertising.org/choices/. You can learn more about your EU Online Choices here. Please note that if you opt-out of online behavioral advertising using any of these methods, the opt-out will only apply to the specific browser or device from which you opt-out. Further, opting-out only means that the selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). We are not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

You may also limit our use of information collected from or about your mobile device for purposes of serving online behavioral advertising to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices).

Communications.

• E-mails. You can opt-out of receiving promotional e-mails from us at any time by following the instructions as provided in e-mails to click on the unsubscribe link. 

How does the Service protect my children’s /pupils’ information?

The School of Social Networks will never knowingly request information or private content from anyone under the age of 16 and does not knowingly collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA”) in a manner that is not permitted by COPPA.  If you are a parent or guardian and believe the Service has collected information in a manner not permitted by COPPA, please contact us as set forth in the section entitled “Contact Us” below, and we will remove such data to the extent required by COPPA.

How does The School of Social Networks maintain security?

The School of Social Networks uses industry standard methods of securing user information and data. Examples of our security measures include, where appropriate, firewalls, virtual private networks, encryption, and anonymization. We also maintain strict limits on who at the Service and at our parent corporation eduPad can access the information databases. Since there is no such thing as perfect security over the Internet, we cannot guarantee 100% security. However, in the unlikely case of a security breach on our databases, we will take immediate steps to resolve the problem swiftly and effectively.

Will there be changes and updates to this Privacy Policy?

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date. Any changes will be effective immediately upon posting of the revised Privacy Policy. We encourage you to review this Privacy Policy from time to time to stay informed of any updates or changes to this Privacy Policy. If you continue to use our Services after we make changes to the Privacy Policy, you agree to the changes. If the changes are material, we may provide you additional notice to your e-mail address.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at https://schoolofsocialnetworks.org/contact.

Postal Mail Address:

The School of Social Networks
eduPad
8 passage Brulon
75012 Paris, France

Attention: Privacy Officer

Your California Privacy Rights: Notice to California Residents

California Civil Code Section 1798.83 permits customers who are California residents and who have provided the Service with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us by mail at the address listed above.

Any California residents under the age of eighteen (18) who have registered to use the Service and posted content or information on the Service, can request that such information be removed from the Service by visiting https://schoolofsocialnetworks.org/contact and requesting assistance. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view.