Chatting with our friends online is a great way to stay in touch but sometimes we fall out with our friends. Things we say online can easily be misunderstood – for example you may find a joke really funny but it might upset your friend.

Some apps let you see when your friend has read your message. If they haven’t replied yet, don’t pressure them – they might be busy. Be patient and allow them to reply when they can.

Always be kind and respectful, and help your friends whenever you can. Remember to always ask their permission before you share any information about them online. You might help by talking to them about a problem they have, by doing things to cheer them up, or by telling a trusted adult if you are worried about them.